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Daily News Briefs
Mar 2001
Corning Inc. announced the layoff of a total of 825 Photonic Technologies employees at both its Benton Park, Penn., and Erwin Park, N.Y., manufacturing facilities.
    Nortel Networks' eFrontOffice solution has won a Call Center 'Best of Show' Award from Customer Support Management for the best idea to improve management of customer service and satisfaction. The contest included more than 130 contestants.

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