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MVTec Establishes Customer Services Department

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MUNICH, Feb. 22, 2023 — MVTec Software has launched a Customer Services department. The move will primarily benefit customers from German-speaking countries, MVTec said. 

The range of services offered by the new department is based on three pillars: Traditional technical support for the MVTec product portfolio, support for machine vision projects, and the provision of product training.

The department will be led by Mario Bohnacker, who previously served as the technical product manager for HALCON. MVTec internally filled the vacant technical product manager position with Jan Gärtner. 


Published: February 2023
Glossary
machine vision
Machine vision, also known as computer vision or computer sight, refers to the technology that enables machines, typically computers, to interpret and understand visual information from the world, much like the human visual system. It involves the development and application of algorithms and systems that allow machines to acquire, process, analyze, and make decisions based on visual data. Key aspects of machine vision include: Image acquisition: Machine vision systems use various...
computer vision
Computer vision enables computers to interpret and make decisions based on visual data, such as images and videos. It involves the development of algorithms, techniques, and systems that enable machines to gain an understanding of the visual world, similar to how humans perceive and interpret visual information. Key aspects and tasks within computer vision include: Image recognition: Identifying and categorizing objects, scenes, or patterns within images. This involves training...
Businessmachine visioncomputer visionSoftwareMVTecHalconcustomer serviceexpansiondepartmentImagingautomationEurope

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