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Corning Plant to Be Call Center

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ELMIRA, N.Y., Jan. 15, 2008 -- Sitel Corp., a Nashville, Tenn.-based customer service outsourcing company, will establish a call center at Corning Inc.'s former photonics testing facility at 103 Candada Road in Erwin, N.Y., according to an article in the Elmira Star-Gazette. Sitel has 145 locations in 28 countries that provides customer support services to more than 450 clients, including Microsoft Corp. It maintains offices in Omaha, Neb., which was its headquarters until its 2007 merger with ClientLogic of Nashville. The Erwin call center is expected to employ 400.   Gov. Eliot Spitzer said in a prepared statement,...Read full article

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    Published: January 2008
    Glossary
    photonics
    The technology of generating and harnessing light and other forms of radiant energy whose quantum unit is the photon. The science includes light emission, transmission, deflection, amplification and detection by optical components and instruments, lasers and other light sources, fiber optics, electro-optical instrumentation, related hardware and electronics, and sophisticated systems. The range of applications of photonics extends from energy generation to detection to communications and...
    BiophotonicsCommunicationsCorningcustomer serviceEmpire State Developmentfiber opticsindustrialNews & Featuresoutsourcing call centerphotonicsphotonics testingSitel

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