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The Applications Laboratory:

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Learn the Questions Before Expecting Answers

Daniel C. McCarthy, News Editor

Explained simply, the application laboratory occupies the space between the esoteric staff in research and the pragmatic folks in sales. The applications engineer has a foot in both worlds, often helping to develop entirely new products tailored to a customer's needs in order to help close a sale. But customers seeking help from these engineers shouldn't expect to avoid getting their hands dirty. It's an interactive process. The most candid advice came from Gideon Foster-Turner, sales manager at Oxford Lasers, which sells copper vapor lasers for applications such as micromachining and...Read full article

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