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Vision Verifies Cookie Orders

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HANK HOGAN, CONTRIBUTING EDITOR

If expected cookies don’t arrive, customer satisfaction crumbles. But ensuring a happy outcome is often a tall order. Evans Distribution Systems Inc. of Melvindale, Mich., used to manually perform quality control to help ensure the arrival of correct cookie orders. Then the company switched to machine vision and got better results. Evans Distribution, which provides third-party logistics and supply solutions by packing and shipping in response to customer orders, sees the bulk of its business from the automotive industry, according to Stephen Ruch, vice president of warehousing....Read full article

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