Close

Search

Search Menu
Photonics Media Photonics Marketplace Photonics Spectra BioPhotonics EuroPhotonics Vision Spectra Photonics Showcase Photonics ProdSpec Photonics Handbook

Report: Niche Telecom Markets Thriving

Facebook Twitter LinkedIn Email Comments
OLYMPIA, Wash., August 22 -- While venture capitalists lick their wounds from the tech bubble and look for their next big score, telecom entrepreneurs are quietly creating their fortunes, according to ErgotecGroup, which provides market research services to telecom manufacturers.

"At least 25 entrepreneurs in the telemanagement applications industry have amassed $1 million or more in personal wealth," said Daniel Stusser, principal researcher and author of an ErgotecGroup report, "Telemanagement Applications Industry 2002-04."

"Telemanagement is a collection of niches, the type of market where entrepreneurs thrive," said Stusser. "Some segments are growing, and some are shrinking."

Two growth segments are telecom invoice management and Enhanced 9-1-1 for private branch exchange (PBX) users, an application mandated by eight states. Telecom invoice management, the fastest-growing application, according to the report, is sold to large businesses that receive most of their phone bills electronically. The customer's billing data enables vendors of telecom invoice management applications to apply computerized analyses that quickly determine if the bills are accurate -- frequently, they're not, ErgotecGroup said.

"Customers like telecom invoice management, said Stusser. "It's a cost-reduction tool that yields immediate, measurable results. That's why invoice management is showing triple-digit growth."

The research for "Telemanagement Applications Industry 2002-04" uncovered two significant, continuing trends in all telecom management applications, he said. The first is the migration from the purchase of software packages to "hosted" or "ASP" applications bought on a pay-as-you-go basis. The second is the requirement for Web functionality.

The Internet has changed the way call-accounting and other telemanagement applications are delivered," Stusser said.

For more information, visit: www.ErgotecGroup.com


Photonics.com
Aug 2003
CommunicationsNews & Features

Comments
LATEST HEADLINES
view all
PHOTONICS MARKETPLACE
Search more than 4000 manufacturers and suppliers of photonics products and services worldwide:

back to top
Facebook Twitter Instagram LinkedIn YouTube RSS
©2021 Photonics Media, 100 West St., Pittsfield, MA, 01201 USA, [email protected]

Photonics Media, Laurin Publishing
x We deliver – right to your inbox. Subscribe FREE to our newsletters.
We use cookies to improve user experience and analyze our website traffic as stated in our Privacy Policy. By using this website, you agree to the use of cookies unless you have disabled them.